video generator website

Privacy Policy

Last updated: Sep. 04, 2024

Privacy Policy

Last updated: Dec. 03, 2024

1. Introduction

ShawnAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service and related products.

2. Information We Collect

2.1 Information You Provide

  • Account information when you register
  • User-generated content including:
    • Text prompts for video generation
    • Uploaded images or videos
    • Custom preferences and settings
    • Video project data
  • Payment and billing information
  • Communication data when you contact us for support

2.2 Automatically Collected Information

  • Generated Content: Videos and assets created using our service
  • Usage data: Information about how you interact with our service, including:
    • Features and models used
    • Generation parameters and settings
    • Project creation and editing history
    • Rendering time and resource usage
    • Error logs
  • Technical data: Device information, IP address, browser type and version
  • Performance metrics: Processing speed, quality settings, and output statistics

3. How We Use Your Information

We use the collected information to:

  • Generate and process AI videos based on your inputs
  • Provide and maintain our video generation services
  • Improve our AI models and generation quality
  • Optimize rendering performance and resource allocation
  • Provide personalized video generation suggestions
  • Analyze usage patterns to enhance user experience
  • Detect and prevent misuse of our service
  • Process payments and maintain billing records
  • Communicate with you about updates and support
  • Comply with legal obligations

4. Cookie Policy

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your generation preferences
  • Save project progress
  • Analyze usage patterns
  • Improve our services

You can control cookie settings through your browser preferences.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Cloud service providers for video processing and storage
  • Payment processors for billing purposes
  • Legal authorities when required by law
  • Business partners with your consent
  • In connection with a business transaction (merger, acquisition, etc.)

6. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure storage of generated videos and assets
  • Regular security assessments
  • Access controls and authentication
  • Redundant backup systems

7. Data Retention

We retain your personal information and generated content for as long as necessary to:

  • Provide our video generation services
  • Maintain your project history
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Generated videos may be automatically deleted after 30 days unless saved to your account.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.

9. Your Rights

You have the right to:

  • Access your personal information and generated content
  • Correct inaccurate data
  • Request deletion of your data and generated videos
  • Object to processing
  • Data portability
  • Withdraw consent

Contact us at [email protected] to exercise these rights.

10. Content Guidelines

You agree not to use our service to generate:

  • Content that violates copyright or intellectual property rights
  • Explicit, offensive, or inappropriate content
  • Content that promotes hate speech or discrimination
  • Content that violates applicable laws or regulations

We reserve the right to terminate accounts that violate these guidelines.

11. International Data Transfers

Your data and generated content may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We will notify you of material changes to this policy through our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact us

For privacy-related questions, please contact us: